Avalon City Retreat is a very special place. By booking with us you agree to the following terms and conditions so that it continues to stay that way.
Who can stay
We’re happy to accommodate guests over the age of 12. The retreat is not suitable for young children or pets.
Avalon City Retreat provides for up to a maximum of 4 overnight guests in two king-sized beds. Should you wish to invite a small number of visitors (maximum of 4 extra) please check with your host first. For groups of 9 or more people we charge a function fee and refundable security deposit, see below or go to the functions page on our website for all the details.
Access
Avalon City Retreat is located on the rooftop at 152 Macquarie Street. Access to the City Retreat is through the foyer of 152, then via the lift to the seventh floor. There are then 24 stairs to the front door. Disabled access is not available. If you experience any mobility issues, the City Retreat will not be suitable for you. Onsite parking is restricted to the 2 specific signposted, undercover car parking spaces and strictly available to paying guests only. On-street parking is available for the use of guests’ visitors. Your additional guests are required to be met in the foyer and escorted up to the retreat so they don’t get lost in the building.
It is very important that you know that without the keys you cannot get back into the retreat, so if you go out please remember to take them with you as we don’t have reception on site. If you lose the keys and require security to come and let you back in, you will be charged the $100 call-out fee.
Checking In And Checking Out
Check in is at 3pm. Check out is strictly at 11am because we need to get the retreat looking beautiful for our next guests.
The Money Bit: How You Pay Us
Standard bookings
A 50% deposit is required to secure your booking. Final payment and minibar charges will be processed after check out, using the credit card you provide to us upon check-in.
Function bookings
Function Fee Charges and Security Deposit Charges 2019- 2020 (These charges are in addition to the base accommodation tariffs)
Numbers Total | Function Fee | Refundable Security Deposit |
---|---|---|
Up to 8 people> | Complimentary | No Refundable Security Deposit |
9 – 30 people> | $1000.00 | $800 Refundable Security Deposit |
Cancellation Conditions
Standard Bookings
Any cancellations prior to14 days of arrival date attract a $100 administrative fee. As we would naturally prefer you to stay with us, should you wish to postpone instead of cancel your stay, we are happy for you to transfer your deposit to another time within 12 months. Any cancellations or postponements on or within 14 days notice and non-arrivals attract the full tariff being charged.
Function Bookings
Non arrivals and any cancellations made on or within 30 days of arrival date attract the full tariff being charged.
Love Thy Neighbour
Avalon City Retreat sits on the roof of an office building. During the day and sometimes at night we have a building full of lovely tenants who are working. We ask you to be respectful of folks at work when you are entering and leaving the building.
Access to floors other than the foyer, lower ground, car park and the rooftop is strictly prohibited and a breach will result in immediate removal of all occupants from the premises. The building is patrolled by security guards for the security of all tenants. There is absolutely no access to the area beyond the retreat or its decks.
The retreat is a smoke-free environment and smoking is not allowed at the property or within 10m of any of the building’s access points. All smokers must go to the ground floor and smoke on the street. They will need your key to get access back into the building.
The Overboard Clause
One of the things you will understand when you come and stay with us is that we trust you with all kinds of beautiful and precious spaces. It is a condition of your stay that you leave the retreat as you found it. If the property is not left how you found it, both internally and externally, we will charge you for extra cleaning plus the cost of any repairs from damage or loss. Believe us, you don’t want to make it on our special small list – it’s the ‘banned list’! To avoid this please do the following:
The apartment and surrounds must be respected at all times and we reserve the right to enter and inspect the property at any time if we feel appropriate to do so. We also reserve the right to remove any guests who do not adhere to this condition. Any breach of the terms and conditions will result in guests being removed from the property.
Have fun but make sure everyone keeps themselves safe and Avalon nice. In other words leave the property as if you had just thrown an unsupervised party at your grandmother’s place.
Avalon Coastal Retreat is very special place. By booking with us you agree to the following terms and conditions so that it continues to stay that way.
Who can stay
We’re happy to accommodate guests over the age of 12. The retreat is not suitable for young children or pets. A maximum of 6 guests are permitted to stay overnight in 3 queen-sized beds. Should you wish to invite a small number of additional visitors (a maximum of 4 extra) please check with Avalon Coastal Retreat’s host first. For groups of 11 or more people we charge a function fee and refundable security deposit, see below or go to the functions page on our website. Small functions of 11 -30 people at Avalon Coastal Retreat must include a minimum 2-night stay and wedding and larger functions of 31- 60 people require a minimum 3-night stay and an event coordinator or person responsible for communicating with our host.
Access
Avalon Coastal Retreat is located at 11922 Tasman Highway, Rocky Hills. Take care when entering and exiting the property as the Tasman Highway is the main East Coast connector and has a speed limit of 100 km/h at the property. We have car spaces to accommodate a maximum of 10 cars (depending on size) to be parked in the driveway and under the carport. Please don’t park on the native poa (tussock grass). If more people are required to be transported to Avalon Coastal Retreat, hire of a bus is required. Entry level disabled access is available.
Checking In And Checking Out
Check in is at 3pm. Check out is strictly at 11am because we need to get the retreat looking beautiful for our next guests.
The Money Bit: How You Pay Us
Standard bookings
A 50% deposit is required to secure your booking. Final payment and minibar charges will be processed after check out, using the credit card you provide to us upon check-in.
Function Bookings
Function Fee Charges and Refundable Security Deposit Charges 2019- 2020 (These charges are in addition to the base accommodation tariffs)
Numbers Total | Function Fee | Refundable Security Deposit |
---|---|---|
Up to 10 people> | Complimentary | No Refundable Security Deposit |
11 – 30 people> | $3000.00 | $2,000.00 Refundable Security Deposit |
31-60 people>> | $5,000.00 | $2,000.00 Refundable Security Deposit |
Cancellation Conditions
Standard Bookings
Any cancellations made prior to 14 days of arrival date attract a $100 administrative fee. As we would naturally prefer you to stay with us, should you wish to postpone instead of cancel your stay, we are happy for you to transfer your deposit to another time within 12 months. Non-arrivals and any cancellations or postponements on or within 14 days notice attract the full tariff being charged.
Function Bookings
Non-arrivals and any cancellations on or within 30 days of arrival date attract the full tariff being charged.
The Overboard Clause
One of the things you will understand when you come and stay with us is that we trust you with all kinds of beautiful and precious spaces. It is a condition of your stay that you leave the retreat as you found it. If the property is not left how you found it, both internally and externally, we will charge you for extra cleaning plus the cost of any repairs from damage or loss. Believe us, you don’t want to make it on our special small list – it’s the ‘banned’ list! To avoid this please do the following:
The house and grounds must be respected at all times and we reserve the right to enter and inspect the property at any time if we feel appropriate to do so. We also reserve the right to remove any guests who do not adhere to this condition. Any breach of the terms and conditions will result in guests being removed from the property.
Have fun but make sure everyone keeps themselves and Avalon nice. In other words leave the property as if you had just thrown an unsupervised party at your grandmother’s place.
Avalon’s Rocky Hills Retreat is a very special place. By booking with us you agree to the following terms and conditions so that it continues to stay that way.
Who can stay
A maximum of 2 overnight guests are permitted in one king-sized bed (as are babies under the age of 12 months). The retreat is not suitable for children or pets. Should you wish to invite a small number of visitors (up to an extra 4 people) please check with Rocky Hills Retreat’s Host.
Access
We have a 2 kilometre rough gravel driveway, so do not hire a fancy car, or bring your Porsche – a ‘normal’ sedan car is just fine. Please also note if the Tasmanian Fire Service deems that the fire rating for the day is “extreme or catastrophic” we will assist you to find alternative accommodation in Swansea and your tariff for that day will be refunded. Rocky Hills Retreat is in a bush setting and we do not wish to take any risks with our guests’ safety.
Checking In And Checking Out
Check-in time is 2pm. Check-out is strictly 10am because we need to get the retreat looking beautiful for our next guests.
The Money Bit: How You Pay Us
Standard bookings
A 50% deposit is required to secure your booking. Final payment and minibar charges will be processed after check out, using the credit card you provide to us upon check-in.
Cancellation Conditions
Any cancellations made prior to 14 days of arrival date attract a $100 administrative fee. As we would naturally prefer you to stay with us, should you wish to postpone instead of cancel your stay, we are happy for you to transfer your deposit to another time within 12 months. Non-arrivals and any cancellations or postponements made on or within 14 days and attract the full tariff being charged.
The Overboard Clause
One of the things you will understand when you come and stay with us is that we trust you with all kinds of beautiful and precious spaces. It is a condition of your stay that you leave the retreat as you found it. If the property is not left how you found it, both internally and externally, we will charge you for extra cleaning plus the cost of any repairs from damage or loss. Believe us, you don’t want to make it on our special small list – it’s the ‘banned list’! To avoid this please do the following:
1.5% for Visa and MasterCard
3% for Diners and American Express
*prices are subject to change at 1st January each year. Rates are current to 31st December 2019